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Excellent customer service!
Posted on Google by Jillian DeAngelis
My wife and I came in with our toddler boys on Memorial Day to buy a van. We were there for only a few hours and our experience was great while buying the van. Our salesman was Brandon McGee and he was fantastic to work with. Our van wasn’t fully detailed yet but while we were waiting for the financing to go through we noticed he was out thoroughly cleaning the van and it looked great! After leaving with the van the check engine light came on two days later and we also noticed the rear AC didn’t work. This dealership offers a 7 day warranty and they stood behind it. We got quoted $4000 to fix our $8500 van and this dealership did not hesitate to fix the issues at no cost to us. This was very impressive that they stand behind their word and we couldn’t be happier going through this dealership! Our only “complaint” is we never received call backs when leaving voicemails for the service team.
Posted on Google by Jimmy Elit
Experience was great! Staff was amazing and polite. Recommend talking to Preston! He’ll go above and beyond to take care of you
Posted on Google by David Trevino
Great out of state experience. Super helpful along the way!! Highly recommended!!!
Posted on Google by Jeremy Main
Everyone was friendly and had a smile on their face. My salesman was straight up and very knowledgeable. He found the exact truck I wanted. I could not be happier.
Posted on Google by John B
All were very nice and helpful and Kadison was an excellent young man to work with
Posted on Google by Kim Wester
The car repair down the street couldn't get me in earliest by afternoon. We were packed and ready to head home 3 hours away. Since I drive a Denali, I saw the GMC dealership and thought by chance they definitely would know how to help me. I was correct! The gentleman went above and beyond by changing a fuse and not charging me. He ran many diagnostic tests and made sure we were going to be safe on our travels. THANK YOU, THANK YOU, THANK YOU!!!! ( Those "service trailer brakes" alarms are unforgiving.)
Posted on Google by Julia
Very good experience! Dan was very professional!
Posted on Google by Arnold Arnold
Great experience. Love the truck. Thank you to Jesse, Brandon, Clint and Todd. Waiting on a call about rust inhibitor and skipchip
Posted on Google by David Adams
Best car shopping experience I’ve ever had. Such a great team! Very authentic and knowledgeable! Jon, Scott, Austin, Brandon…and everyone one else involved. Will definitely be sharing my experience with many others. Great customer service - top notch.Thanks again so much for all your kindness, and help!
Posted on Google by Clara Martha
Ian and Austin were spectacular
Posted on Google by Cory Porisch
We have always enjoyed getting our GMCs and our service done here. Our sales representative, John was the greatest. He is so knowledgeable guiding us thru our new Acadia Denali Ultimate. He is kind, thorough, and bonus is a fun personality. Even though we have done business there before he still reviewed everything we can expect from service department to our vehicle add ons. Huge appreciative thank you to John for all his guidance.
Posted on Google by LAVONNE BYRNES
I cannot say enough good things about the service department at GMC in Rochester. My vehicle suffered catastrophic engine failure while I was in Rochester attempting to get to the Mayo Clinic. I live over 3.5 hours away and had only recently purchased the vehicle, so I was extremely stressed and overwhelmed by the situation. What I expected to be a simple repair quickly turned into a nearly 9-week ordeal involving my warranty company and the remanufactured engine company they selected. None of those delays were the fault of the dealership. Throughout the entire process, the service department maintained excellent communication, answered my questions, and treated me with patience and kindness every time I called for updates. They went above and beyond advocating on my behalf and navigating the endless headaches created by the warranty and reman companies. What impressed me most was their honesty and attention to detail. After the replacement engine was installed, they discovered timing issues with the remanufactured engine. Instead of taking shortcuts or sending me down the road in a vehicle that wasn't right, they addressed the problem and made sure everything was repaired correctly. That level of integrity is hard to find. I've dealt with a lot of service departments over the years, and I can honestly say I have never felt more comfortable or confident in a team handling my vehicle repairs. They consistently put my mind at ease during an incredibly stressful situation and made sure I would be getting back a safe and reliable vehicle. Even though I live over three and a half hours away, the next time I'm in the market for a vehicle, I will absolutely consider making the trip to purchase from them. Their professionalism, honesty, and commitment to doing things the right way have earned my trust and my business. Thank you to everyone involved (especially Jason) for going above and beyond. It did not go unnoticed.
Posted on Google by Madalin Akers
I had an excellent experience!! They are great to work with and very professional. The sales team is awsome!!!
Posted on Google by Nathan Fox
I recently purchased a truck from Lindasy and Kadison, and the entire experience exceeded my expectations. They made the buying process smooth and stress-free. Never felt pressured into anything. What truly stood out was Lindsay's commitment after the sale. When I encountered a minor issue with the truck, she immediately stepped in to make things right. She was not going to let me leave unhappy. This was the kind of dealership experience that builds trust and loyalty. They've earned a customer for life. Thank you both!
Posted on Google by Jared Sammon
Ian gave us our trust back in the car buying process. Courteous, professional, knew the vehicle he was selling, transparent. Everyone we had contact with throughout the process provided the same level of customer service.
Posted on Google by Ryan Taylor
All the staff did a GREAT JOB My first time buying a car and they made it so easy. Answering all my questions and even some I didn’t ask Branden was Great I will definitely be back for a Buick next time.
Posted on Google by Talana
Good group to work with, had a good experience, sales and finance were very easy to work with!
Posted on Google by Andy Groh
Everyone was very helpful and made my leasing experience an easy. Thanks !
Posted on Google by Paul DeGonda
Jon was wonderful! Highly recommend
Posted on Google by Matthew Miller
Great people, not pushy. Fast service. Nice area to enjoy a beverage as your vehicle is fixed.
Posted on Google by Paul Helmoski
Very friendly and helpful getting me into a new car
Posted on Google by Eric leiting
Great service. Took slightly longer than expected, but was given a small discount since I had to wait. Very well taken care of.
Posted on Google by Chris Robson
Best experience on buying a vehicle!
Posted on Google by Jason Dick
Another top notch service experience from GMC of Rochester. They have become the only dealer I trust to service my vehicle.
Posted on Google by Holly Meyers
Ty DeWitz, is the sales professional that we worked with. He greets you with a warm smile and has a pleasant personality. He likes the vehicles that he sells and provides information that you want and any questions you have. There is no feeling of being pressured at any time. These features create an enjoyable experience when shopping for a vehicle.
Posted on Google by Lamonte and Julie Gray
Malik was wonderful in helping me find my new truck and the hospitality while waiting to sign papers. The financing side took much longer than I would’ve expected (over 5 hours of sitting in a chair waiting)
Posted on Google by Alex Holets
The dealer was very patient with me in my purchasing experience
Posted on Google by Sue Rubow
Jon was great to work with throughout my vehicle purchase, especially after my previous vehicle was unexpectedly totaled. The process took some time while waiting on the bank and insurance, but he stayed on top of everything and kept me updated along the way. He made what could have been a very stressful experience feel smooth and manageable. By the time I came in to sign, everything was prepared and ready to go, which made a big difference. I really appreciated his communication, patience, and professionalism. Highly recommend working with him!
Posted on Google by Elizabeth Kinneberg
Malik did a great job getting me my new GMC Canyon AT4x. If you need someone who pays attention to their customers go see Malik. I have shopped at many dealerships over the years and this one is top notch. Todd thanks for hiring awesome people and allowing me to meet Nico. I will be back and I am already spreading the word.
Posted on Google by Bobbi Moore
Our check engine light started blinking before we could get our friend to his Mayo appointment (Danger Will Robinson!), but we couldn't stop and make it to his appointment on time. As soon as the GMC office opened I called and started making arrangements for service. They recommended Rochester Towing (it did take awhile. They were busy!) but the driver was very nice and gave me a ride to the dealership. Everyone there on Jason's crew was super nice! Recognized I was stressed about the situation and went out of their way to be accommodating, thoughtful and kind. Their shuttle service (Thank you, Ken!) picked up my husband and friend at Mayo after his afternoon appointment and brought them to the service area. They were able to diagnose and fix our vehicle and get us on the road home! On a busy Friday! I would highly recommend their professionalism and expertise. Our thanks to you all!!
Posted on Google by Carla Alexander
Awesome buying experience. Transaction was very smooth from start to finish.
Posted on Google by Ryan Quanrud
Timely quality service.
Posted on Google by Teddy Bauer
Ben had great communication and was very thorough in explaining everything. Ben made sure that I was happy with what I wanted. It was a great experience.
Posted on Google by Cheri Berge
My brand new 1997 Sierra is something of a celebrity, and they treat it right.
Posted on Google by Connie Perry
Great experience with our purchase!! Super friendly and would consider buying from them again.
Posted on Google by Kyra Erovick
I take my terrain to GMC every 6months for the past 2 1/2 years. Never had a problem with them. Everyone there has been friendly and knowledgeable. I will continue going every 6 months for maintenance. Excellent service.
Posted on Google by Norma Johnson
I have dealt with Ben, in service, a couple of different times and both times he has been very respectful, always able to answer my questions and keeps me informed on the process of what is being done with my car. Ben and GMC have always been very helpful and responsible for things that need to be taken care of.
Posted on Google by Heather Hebl
Very professional and helpful!! All around good salesman
Posted on Google by Nancy otto
We had an excellent experience with Ian! He was honest, knowledgeable and humble. He answered all questions with integrity. There was never a sense of urgency to "sign" and no "pushy" sales pitch. They gave us a fair dollar amount for our trade as well! I would 100% recommend this GMC of Rochester and particularly Ian. We bought a used vehicle and am over the moon happy with the entire experience!
Posted on Google by Cathy Elsbernd
I arrived with car problems and left with a new car, thanks to Jon's knowledge and confidence in the process, which gave me the assurance I needed to make a purchase that would keep my children safe and my job secure! Thank you! (:
Posted on Google by Danielle Fenske
Great experience helped me get the car for me
Posted on Google by Palo Jay
Unbelievable service and an amazing car buying experience
Posted on Google by Zachary Homontowski
Very friendly very helpful with the whole process was my first time buying a car through a dealership they made the process easy and explained any questions I had Branden was my main point of contact and he was super friendly and helpful
Posted on Google by kenneth mees
Jason was great to work with in the Service Department! He finished up the car's multipoint inspection and safety recall in 1/2 of the expected time. Hope to work with him again soon.
Posted on Google by Chony Bob
Ian did a great job. Everyone was relaxed and fun to work with!
Posted on Google by colton wilbur
Great customer service and our salesman Jon was also great to work with. I highly recommend them!
Posted on Google by Grant Briggs
A pleasant experience and left with the vehicle desired.
Posted on Google by Jon Friends
Ben did a great job keeping us informed on our Denali. Service was great!
Posted on Google by Kim Krause
Service is always good. Sue is awesome. Always friendly and effecient. She took the time to double check a couple of things and everything was completed ahead of schedule.
Posted on Google by Al Boysen
Ive taken my vehicle to them 3 times now. They have always been friendly, informative and not pushy ! I like that they send me a review of the evaluation and explanations so I can make informed decisions on doing the right thing for my vehicle. They are also very efficient and quick in getting things done ! I highly recommend them !
Posted on Google by Maegan Komp
My service manager Sue was excellent as always. Best service and friendly staff! The courtesy driver rocked as well! And a new sale with Jon Whalen who did an excellent job with the whole sales process. Thank you, Jon
Posted on Google by Joel Starks
Drove 1 1/2 hours + to work with this dealership. Austin assured me it would be worth the trip and it was! Having purchased many cars over my time, this dealership is at the top of the list...Very impressed with everyone I encountered from on-line personnel to used car appraisal, Kevin in Finance and of course Austin in Sales..Will definitely be looking to Austin and Penz Auto Group in the future!
Posted on Google by Gary Sova
Great Experience! Test drove 3 different cars, and Gavin made sure I found the right one for me!
Posted on Google by Ava Johnson
Yesterday 1/23/26- I was helped by Louie Dion! It was crazy and awesome at the same time that although Louie helped me, Another gentleman had stood next to him, his coworker (Ben) and supported him with sharing information on some questions that I had! Just a wonderful experience altogether. Yes, it is a great down home auto shop! ⭐️⭐️⭐️⭐️⭐️ Nobody was competing. They all shared the joy of working together. I recently visited this auto shop for a diagnostic after purchasing a car from another dealer, and I was thoroughly impressed. The level of compassion, respect, and dignity I received was remarkable—something you don’t often find in auto dealerships. I felt like a valued customer from the moment I walked in. Their service was exceptional; despite being busy, they handled my needs promptly and efficiently. It was such a luxury to learn about my car's issues while also being assured that everything was taken care of. They also accommodate your schedule, which makes it incredibly easy for those who work or go to school. The staff were friendly, always smiling and greeting customers warmly. I genuinely enjoyed my time there and look forward to continuing my business with this location. Thank you for the Wonderful experience! NB ✨
Posted on Google by NB Divine
Had great experience with these guys! Thanks for all your help!
Posted on Google by Austin Proell
It was good
Posted on Google by Michael Tucker
Loved working with Sue
Posted on Google by robert burke
On 01-10-26 I took our Yukon 2015 to check a new noise I heard the night before; I was told it was not recommended to keep driving the vehicle ! In a matter of 3 hours we were able to get a new Yukon Elevation 2026. I have to thanks the Certified Service Advisor Louie Don for his help to quickly diagnose the problem; Many thanks to the Certified Sales Professional Ian Bergstrom for all his advise and help to choose the new car we wanted; we are very grateful to the Finance Manager for all his effort for us to get the new Yukon after just 3 hours, and finally thanks to the staff of the Shuttle Service for their help to take me back and forth from the dealership to our home and back to the dealership. Thanks to GMC for having such as great group of people working together !
Posted on Google by Jorge Arteaga
I was nervous at first, buying a nicer truck when everything seems to be more expensive. They listened, worked with me, looked at several options for financing, and never pressured me throughout the entire process. I included some preventative services with the truck I purchased and the service dept was kind, quick, thorough, and accommodating! Plus, my truck looked amazing inside and out even after dropping it off with ice and salt on it. I love my truck, and though it's the most expensive vehicle I've ever purchased, the entire positive experience made it easier to quickly transition just really enjoying the new-to-me vehicle. Thanks! I'll be back.
Posted on Google by Branden Strong
Liked working with Brandon knowledgeable friendly easy going
Posted on Google by Mark Kenitz
I had a pleasant experience with GMC. Louis was very helpful and patient with explaining everything being done on the car to me. He made sure to update me throughly and further explained ways to prevent my car issues from getting worse! He was very nice and would love to work with him again.
Posted on Google by Allyssa Sarrasin
Excellent service today. Unfortunately this has not always been the case. Top notch customer service. The lady that checked me couldn’t have been more friendly. Thanks so much to her and my advisor! You both deserve a big thank you! THANK YOU!
Posted on Google by Jeff Harwwod
We had a great experience with GMC of Rochester. We had damage to our truck from hitting a deer and Freddie, Mike H and crew did a great job fixing it. You cannot tell it was ever damaged!
Posted on Google by Brenda Tomlinson
Sue did a wonderful job with getting my truck in and serviced when I needed it done. She kept me posted on the progress and she will be seeing me in the future for all my services needs. She is exactly what I want for a service person. Great job.
Posted on Google by Dick Winchell
Great Communication, great follow-up to questions asked and finding the answers if unknown. To have a dealership like this tend to your every need and listen to you is something I haven't experienced in a long time and that is thanks to Ben Markowski. We have had vehicles from Honda, Chevrolet, & Subaru and it's never been this great of service, but when we bought our truck from Penz Chevrolet we have never been happier. Keep doing this type of Guest/Customer Service! Amazing dealership!
Posted on Google by Mychal Johnson
This service was much improved from my past experiences here. Took my truck in for repair which they fixed try and showed concern for the issue and getting it right. Keep up the good work.
Posted on Google by J C
Staff was very friendly and helpful!
Posted on Google by Emily Riedel
Great service and very nice and helpful service
Posted on Google by Robin Whipple
Great to work with!
Posted on Google by Shyanne Harn
Very pleasant
Posted on Google by Dennis Farrell
We had a great experience working with sales consultant, Patrick Buttshaw who helped us to purchase Buick Envision on December 28, 2018. Patrick is courteous, personable, knowledgeable and professional. The business manager took time to explain everything in great detail. Thank you Cody!! The new car arrived promptly so we were able to get our new in a timely manner. The shuttle service was convenient and friendly. Thank you Kent!! Most of all thank you Patrick for your great service!!! Charles and Ruth Rochester, Minnesota
Posted on Google by Ruth Li
I had an amazing experience working with GMC of Rochester. It is my first car and they left no stone unturned in helping us!
Posted on Google by Kavya Gupta
We had problems with a brake module when we were in the Minneapolis/Rochester area. We stopped in and they checked it over immediately to determine if it was drivable. They determined it was not safe and that we should get it repaired. They ordered the parts and since it took a while to get them, we were given a rental car to take us back to Sioux Falls. A week later, when everything was repaired, a driver brought our vehicle back and picked up the rental car. Since we have owned the vehicle, 2025 Buick enclave, for only nine months it was all under warranty. They were very professional, and we appreciated their promptness very much.
Posted on Google by Delmyn Johnson
Brandon did a great job with my wife purchasing a used vehicle. Friendly, and treated her with respect, answered all her questions. A pleasent test drive helped seal the sale. Literally felt no pressure and the 7 day return policy really gave her peace of mind that she literally would not get "stuck" if she felt a mistake was made a few days after purchase. Well done staff!
Posted on Google by Rik Blak
The friendly atmosphere, Joe was really good to work with in handling my car needs!
Posted on Google by Crystal Gustafson
It was a pleasure working with Ty on the purchase of my new GMC Canyon.
Posted on Google by Ralph Winkels
Excellent staff and service - fit my daughter‘s car in when she was at the Mayo Clinic and ready to come home in a couple days. Luckily, just needed a battery, but they were great to work with.
Posted on Google by Debbie Power
Great experience. Entire team was friendly and helpful. Plus, they offered me donuts, I mean come on, who doesn't love donuts. Ask for Branden.
Posted on Google by mark willemsen
Colten and Team were absolutely amazing to work with. Their communication was on point, their willingness to work with us, and overall friendless was better than we’d ever expect. Colton was open and honest with us and went above and beyond to help make the experience smooth and satisfying.
Posted on Google by Katie West
Sue is the best to work I will tell everyone I know to talk to her for service on their car
Posted on Google by Mike Robertson
I totally love this dealership.
Posted on Google by Anna Sutter
Start to finish I had a great experience at GMC of Rochester. Ian was able to get me a great deal for my trade in, and an even better deal on my new Sierra.
Posted on Google by Cole Kruger
Sue was so welcoming and took very good care of me and my car! Thank you! Transportation to my appointment while my oil was being changed was above and beyond!!
Posted on Google by Roxanne Hellickson
The "Faces" of GMC of Rochester Service are clearly Hailey and Sue. These two gems really embody the concept of customer-first service and they do it with a GREAT attitude and charming demeanor. These to gems are clearly keepers! My other kudos go to Service manager Seathi. This gentleman is a professional in every way. Treating customers, managing processes, and overall just making things happen, this man gets it done in a respectful and informative manner. Through my experience, Hailey, Sue, and Seathi made sure to stay in touch with me and keep me informed about my vehicle. Great work all!
Posted on Google by Carl Andersen
I have my 2022 GMC HD 3500 at4 serviced here. Department and staff are great to work with, and they do a great job servicing my vehicle here. I would recommend this place for service to all my family and freinds.
Posted on Google by Randy Hinders
I bought a used 2012 Rav4 from GMC of Rochester. It was a great experience. I thought the price was fair, and they put new tires, brakes, battery, wipers, etc. Most impressive was the detailing they put into that car before I picked it up. It literally looked like a brand new car after it was detailed.
Posted on Google by David L
I worked with Jon Whalen to buy and also sell my GMC Sierra. Great value and customer service. Highly recommend!
Posted on Google by Nicholas Smith
Fantastic! Quick, efficient, friendly and fair. Great Service Department!
Posted on Google by WT KARROW
Service manager, Joe, was amazing. Highly recommend.
Posted on Google by Michael Jensen
Full of Very friendly and extremely helpful crew. Thank you for the great service..
Posted on Google by Ismail Can
Jon was amazing to work with! He went above and beyond to help me find the perfect car. Super friendly, hardworking, and truly made the whole process easy. Highly recommend!
Posted on Google by Kortney Pierce
Very Happy with the services at GMC of Rochester
Posted on Google by Kent M Hickey
This is a wonderful place to tecare my truck for everything like oil brakes tires suspension all of your cars need thank you for your service
Posted on Google by Pedro Sanchez
Timely service. Payment managed efficiently. Friendly staff. Complimentary shuttle service.
Posted on Google by Kathy Baruth
Great service and communication about status of the repairs.
Posted on Google by jim wacholz
Jon was great, attentive and focused on us, very helpful and knowledgeable on the products he is selling, we found Jon to be personal and friendly, we had a great experience with Jon and the entire staff at Penz GMC
Posted on Google by Tracy Saunders
Friendly staff, John was great to work with. Will definitely be back!
Posted on Google by Bryan Runkle
The staff at GMC Rochester were friendly and helpful. Fixed all that i asked in a timely manner. They even provide a shuttle service by friendly drivers!
Posted on Google by Nancy Sue Walvatne
Excellent service received at Rochester GMC—highly recommended!
Posted on Google by Tim Plummer
good
Posted on Google by Richard Maki
Everyone was courteous and friendly. My salesman, John, listened to me and found me my perfect SUV!! I had a wonderful time with John, and the finance gentleman. I think his name was Austin. A very pleasant transaction! When the time comes to trade-in, I am coming back to GMC of Rochester!!
Posted on Google by Elizabaeth Cutler
Ryan was very knowledgeable and also assisted me with setting up the computer etc. Very friendly and I would definitely recommend him and the entire team to anyone looking for a vehicle and a good deal.
Posted on Google by Doug Flaby
Contacted Al Boyson, who we have dealt with on numerous other occasions, and told him what kind of a pre-owned vehicle we were looking. He got back to us the next day with several alternatives. We met with Al and test drove a Buick Encore. We contacted Al the next day and told him we wanted it. The vehicle was ready for us the next day and with the trade-in value of our Corolla, the deal was closed. To Al, Mike, and Isaac...thanks very much.
Posted on Google by Jim Deutschle
Daniel was easy to work with while getting my car serviced today! I had a very positive experience at this location!
Posted on Google by Madison Hahn
Excellent customer service during my oil change. Sue was exceptionally polite and communicative during my visit.
Posted on Google by Alan McEwan
Worked with Ryan, very very helpful and honest through the whole process. Made first time car buying a much less stressful experience.
Posted on Google by Alexa Denson
Ryan Young is awesome !!! Very pleasant to deal with!!!
Posted on Google by Russ Rice
Easy scheduling, fair price, professional staff, nice waiting area with coffee and snacks.
Posted on Google by Jeffrey Tenner
We traded in a GMC pick up for a 2020 GMC SLT Pick Up and Ryan jumped up and greeted us right when we walked in the door with a great attitude the whole time. We also delt with the CFO, and a Issac in finance. Everyone was great! Couple thing we could suggest: -Turn around time in selling a vehicle - Pick up- when a customer has requests that everyone agrees on have it all ready to go when they walk into the door. Otherwise everything was great and come to find out Ryan has only been at this job for a couple months and is absolutely killing it!
Posted on Google by Chas Schroht
I recently bought truck from GMC and just took it in for my first oil change. It was by far the best experience I’ve had with a service department at a dealership. Sue helped me with everything and it’s the first time I’ve left a dealership happier than when I arrived to get my vehicle serviced. I will continue to use them for my vehicle service and will always go through Sue!
Posted on Google by Jerad Miner
I was kept up-to-date on the progress of my car. When it needed more than thought, Keith was gracious enough to handle all the insurance work for me. The service was wonderful!
Posted on Google by Chris Bushaw
Very pleasant experience. Sue was super nice, made everything very easy for us. Waiting room. Was very nice as well. Didn't take long & we were done. Would recommend GMC of Rochester to anyone.
Posted on Google by Peggy Burrichter
I have bought a lot of vehicles in the past and this was the best buying experience I have ever had! All the staff was amazing to work with! Will definitely buy from in the future.
Posted on Google by Jonathan Chicos
Great experience, Daniel in the service department, answered all my questions and made me feel that GMC really cared about my vehicle. Will continue to be a loyal customer!
Posted on Google by Ryan Kasel
Our sales person was very helpful, professional, personable, knowledgeable, and efficient. Jon was a pleasure to work with, he went above and beyond to make sure that our experience was the best it could be.
Posted on Google by Cathy Burt
I brought my car in for service and was helped by Daniel. Excellent service and experience overall
Posted on Google by Brian Harrison
From working with Jon on car, Skylar on trade in etc..and Isaac on rates our experience was great. They all worked hard to seal the deal at GMC Rochester!
Posted on Google by Connie Brewington
Jon Whalen was outstanding to work with. Great personality, easy to talk with and when it came to our new car he was so knowledgeable. He was able to show us all the special features on the car. Helped us set up the GMC app and went above and beyond spending as much time with us to make us fill comfortable. What a great addition to your GMC having Jon with you
Posted on Google by Tom Vavra
Truck looks as good as advertised, Austin did a fantastic job!!
Posted on Google by Tim Kuhlman
Very friendly service advisor. Clean and pleasant waiting room.
Posted on Google by Larry Hall
Great guys to work with. Would highly recommend this dealership. Salesmen Joe 5 out of 5.
Posted on Google by Joe Spitzack
I have found the service department constantly wanting to improve the customer experience. Each time I visit the communication is good and the advisors helpful. The waiting room is comfortable and the coffee great!
Posted on Google by Ben Peterson
Friendly, helpful staff. Joe was patient with us as we drove multiple cars until we found the right one. They even delivered the vehicle to me after re-detailing it! Highly recommend.
Posted on Google by Felicia Riles
Sue did a great job get my truck serviced. She was very pleasant and helpful. Thanks Sue!!!!!!!!
Posted on Google by Gary Landon
The GMC team was outstanding, especially Ian.
Posted on Google by Randy Anderson
Fast and friendly service. Very pleasant experience.
Posted on Google by Duane Keller
Ben was great to work with. The appointment was completed sooner than expected
Posted on Google by Melanie Senaratne
Quick and simple no issues ever
Posted on Google by Kevin Schiller
Excellent customer services.
Posted on Google by Gojo sa Jujutsu kiesien
Had a very positive experience. Daniel was extremely helpful!
Posted on Google by Sullivan Mann
I had my Tonneau cover installed at GMC Rochester. I purchased the cover through GMC Accessories. I am very satisfied with the product and installation. The service department does an excellent job of scheduling and completing the work in a efficient and timely manner.
Posted on Google by George
Rochester GMC worked multiple times on my AT4X, they pushed on gm until they found the problem. The staff was helpful and kept me updated thru the process. Most people forget that the people there are trying to help, be polite and kind, they'll come thru. I will be a loyal customer and plan to buy my next truck from Rochester GMC!
Posted on Google by CHRIS HEPPDING
I had a great experience with GMC’s service dept. Knowledgeable staff explained what they recommended and saved us some money.
Posted on Google by dave danielson
Excellent customer service
Posted on Google by Daniel Sevareid
Quick to get an appointment and quick turnaround. The shuttle guy is great as well!
Posted on Google by Greg Wobig
Absolutely awesome everyone was fantastic gave me a fair offer on my used truck and I feel both party's were happy
Posted on Google by Paul Ballanger
I was traveling to Mayo Clinic and check en Engine light came on my brand new GMC truck. I took it straight to the dealer and it’s morning after I got here explained I was going to Mayo clinic for testing and surgery and they got me a rental car and they took great care of me.. Daniel was awesome!
Posted on Google by Dennis Yeary
Was out of town and had truck trouble close by , they got me in early the next morning and had it fixed that day yet ,very nice people to work with, Daniel was very informative and easy to work with, thanks . Definitely recommend these people.
Posted on Google by Alan Reinford
Good buying experience. Not overly aggressive. Very friendly. Turk and the team were responsive and respectful. I would recommend them to friends and family.
Posted on Google by Charles Aug
The team at GMC Rochester did an amazing job helping me select a great vehicle and have delivered to me locally in Minneapolis. Definitely recommend this dealership. Great customer service that cares!
Posted on Google by Daniel Minotti
John was excellent to deal with!! We walked in looking at a ford and he showed better options and ended up buying a ram! He wasn’t pushy at all like most places and was very quick but thorough.
Posted on Google by Justin Larsen
Daniel provided excellent warranty service! He was friendly and knowledgeable and kept me informed of progress on vehicle status. He even stayed past closing hour on Christmas Eve Day to accommodate pickup time. I highly recommend Daniel for any service concern.
Posted on Google by dennis ludwig
Ian from Penz was awesome to work with when I bought our used Enclave. Everyone at Penz was helpful and friendly and the transaction was flawless. Highly recommended.
Posted on Google by Robert Haley
Good service
Posted on Google by Don Kuschel
I recently had a mishap with my car and I eneded having to use the body shop at GMC Of Rochester. I had some tough to find custom parts on my car, and Freddy was great! He worked above and beyond to make sure I was completely satisfied! A big shout out to Freddy, Dustin, and the entire team there!! Thank you!
Posted on Google by Adam McCabe
What an amazing experience at GMC of Rochester and our salesman Jacob. Super professional, wasn’t pushy. Would recommend Jacob to my family and friends who are looking for a car or truck. Had the best car buying experience I’ve ever had. We will be back to purchase in the future. Thank you!
Posted on Google by Christine Thompson
Amazing service! Daniel was awesome when it came to replacing my tire and at a very decent price. He definitely went above & beyond and when talking to Sue on the phone she was very helpful in a stressful situation. I will definitely be having my vechile serviced here. Thank you guys!
Posted on Google by Tanya Murray
Benjamin from the service dept was awesome. He helped me through quite a number of repairs on my truck and handled an unexpected warranty claim with the third party company to perfection. Thanks so much to Benjamin for another awesome experience at Penz GMC.
Posted on Google by Ben Sparks
Joe was super helpful and responsive during my purchase process. Has followed up daily to ensure I have everything I need.
Posted on Google by joe balsanek
This place gave a chance when no one else would! I had a great team working to make things happen!! Shout out to Austin and Adam for making my dream car happen!!!!
Posted on Google by Amanda Friedl
The service specialist listened to my concerns and addressed them appropriately. Waiting area is comfortable. Speed of service is excellent.
Posted on Google by Gene Kopecky
Great experience and very accommodating to our schedule. Would purchase here again.
Posted on Google by Rachel Dahlen
Very easy to work with would definitely recommend them. Made buying easy even though we are out in another State.
Posted on Google by Vicki Schuerr
El día De ayer llevé mi auto a su primer cambio de aceite y rotación de llantas. Todo muy ameno y agradable. Gracias Daniel por tus atenciónes. ..
Posted on Google by Franco Flores
Experience with Sue was excellent! She is very caring, efficient and gives and gets needed information.
Posted on Google by Sharon Tennis
We brought our Buick enclave and simply to have snow tires put on. Technician Benjamin, who I would describe as a young man doing his job Without guile Also noticed very beginnings of a leak around the timing cover, a problem that was not currently demanding of urgent repair, but could eventually be quite expensive. We appreciate his helpful attitude and going beyond the demands of the tire change to point out a pot potentially expensive problem.
Posted on Google by Donald McAlpine
We had great experience. They helped through a hard time and very thankful. Our product specialist Austin was very great to work with. We hit a deer with our car and was able to get vehicle to replace it. Thank you very much. The process was very easy and simple.
Posted on Google by Seth Cichoski
I was greeted upon arrival, checked in and made aware of computer generated service options. The oil change I scheduled was completed quickly. Service advisor was friendly and thorough. The whole process seemed to go smooth and as quickly as it could. Waiting area was clean and comfortable.
Posted on Google by Jill Hutsell
I recently had some body work done through Freddy Barajas. He's very good and took great care of me! If you need body work done, ask for Freddy!
Posted on Google by Betty Staub
John's the best. Had all the answers ready to go. Great experience.
Posted on Google by Dustin Hicks
The usual good service.
Posted on Google by Dean Steines
Everyone was very knowledgeable and professional. I felt they were transparent with pricing and honest. It was a refreshing truck buying experience.
Posted on Google by Ben Peterson
Recently had my truck in for transmission service, and the service department staff provided friendly, attentive and helpful customer service. My truck repair was completed 2 days earlier than scheduled and they offered me a brand new GMC Sierra as a loaner vehicle while mine was in the shop for a major repair. Highly recommend!
Posted on Google by Frank Lehto
Sean was very helpful when I was in a state of crisis with my car engine stopping and being unable to start it. He sent someone over (just a few blocks away) to jump it so I could drive it in for service. It needed a new alternator, which he got as soon as possible. I appreciate the timely help I got from Buick GMC!
Posted on Google by Kathleen Baruth (Kathy)
Friendly, polite, and professional. Listened to my concerns and kept me updated about the service to my car.
Posted on Google by Terryl Griffin
Everyone was so nice and accommodating! From start to finish. They made the car buying process so easy and worked hard to get me the payments I was looking for. Even drove the car to me from Rochester to Hastings so I could do all the test driving and buying from home. Thank you all!
Posted on Google by Carla Marie
Freddy and the people he works with did a great job of repairing and repainting the vandalism done to my vehicle. The paint matches perfectly. You would never know any damage was done.
Posted on Google by Mark Belli
Excellent communication and work completed in timeframe promised. Always good maintenance keeping our Lacrosse our favorite dependable travel car
Posted on Google by Sylvia Moe
Extremely helpful! Whalen and Arizona were amazing. Highly recommended!
Posted on Google by Crina Manole-Weddle
Very pleasant, thorough and informative on the status of my car.
Posted on Google by Mark Oldenburg
Austin Stoddard was the most knowledgeable and intelligent salesman we have ever had. If you have a question, he has the answer.
Posted on Google by Mike Keefe
I had the pleasure of buying a car from Aaron last week and it was wonderful. I recently totaled the first car I ever bought from a dealership, which when I bought this car, I was young and desperate to get into a vehicle so I allowed myself to get pretty walked all over. Going into having to buy a new vehicle, I was rightfully very nervous, Aaron made sure I was comfortable and assured me that we would find the right vehicle, which we did and I am so thankful!
Posted on Google by Eden Karlen
Austin was a pleasure to work with. He recommended a lender who beat my local bank’s rate and overall made it the best car buying experience I’ve had. When I asked for some extra keys for my truck purchase, he arranged for a locksmith to make extras and didn’t charge me. I really got the impression they will go the extra mile to earn the sale.
Posted on Google by David Coleman
Always fast and friendly place to service my car.
Posted on Google by Brian Mccoy
I bought a 2013 chevy avalanche LT. I live out of state and it was delivered on time. Clean, full tank of gas, and fresh oil. Joe Holtan was my salesman and he was fantastic. The whole team was transparent about things, and made if a pleasurable experience. I have already recommended a couple friends to this dealership.
Posted on Google by Jacob Gilles
Ethan was a great guy to work with!!
Posted on Google by samatar sufi
The GMC Team did an excellent job in helping me find my new truck. Thank you!
Posted on Google by Marc Melcher
First. Austin rocks. This dealership was fantastic to work with. Super highly recommend. I found my car. They helped make everything happen. I will always go back. Thank you guys!!!!! I adore my Buick!
Posted on Google by Julia Cisneros
Austin and the rest of crew were very professional, courteous, work well with us on solving our complicated trade. I’m very satisfied with the service and the vehicle we ended up driving away with.
Posted on Google by Melinda Swartzentruber
So my fiancee and I were looking at a gmc terrain when Austin Stoddard walked up filling us in on the questions we had. They literally told us to take the car for a few hours to drive it long enough to see if we like it or hate it. Well we ended up buying the car we test drove. They are willing to do anything within reason of helping anyone get the car they want. They have definitely gained another new lifelong customer as long as we stay true to general motors. We personally met the vice president of the company when he came up to help and introduce himself to us. This is definitely a dealership that people need to be aware of the professionalism these guys carry everyday they are there. Once again please take your business to Austin Stoddard you will not be dissatisfied by him.
Posted on Google by carrie schumann
Recently bought a 2024 GMC Terrain SLE and it was a great experience overall. My sales rep was Turk and he explained everything and was clear on all the options, prices, rebates needed to get a great deal. Even my dad who was a prior car salesmen, was impressed on the professionalism and honesty they provided.
Posted on Google by DJ Sparta
Experience was great they were able to answer my questions and the overnight test drive was a nice option . The sales group was good to work with and not pushy. I enjoyed my experience. Thank You.
Posted on Google by Clint Jennings
Great people! Really made the buying process easy. Devin was courteous and professional.
Posted on Google by Mike S
These guys are great to work with. They make sure your all taken care and everything very happy with my truck
Posted on Google by Joe Hershberger
Great job GMC Rochester. Everyone was just low pressure but informative. Great offers! We will definitely buy more vehicles from them.
Posted on Google by Jeannie Olson
Vehicle maintenance completed to a high standard. Frequent communication from the shop as to what was found and recommendations.
Posted on Google by Tim Daun-Lindberg
Salesperson Joe was great. Had a great experience at the dealership. Would buy again from them
Posted on Google by steven lugg
I took my truck to Rochester GMC Service department and Sue was AWESOME! Listened to every concern and detail that I asked for and she went above and beyond that! Thank you Sue and Rochester GMC!
Posted on Google by Rob Ramer
I had saw a truck that was just listed for sale by them, and had immediately messaged asking about maintenance history. I got a message back asap from them telling me how much money they put into the truck. A couple days later I went down to look at it. Austin and John Denny were both very helpful and extremely nice. They worked very well with me considering my busy schedule(Them closing at 8pm is very helpful for farther away customers). I went and got the truck and it was great. I had found some issues I wasn't aware of when test driving the truck and had brought it back and Ben in service helped fixed them without any charge to me. I'm happy to say from my last experience at a different dealership, these guys know how to take care of someone and make you feel welcome there.
Posted on Google by Jackson Priebe
In and out quick Sue was Johnny on the spot
Posted on Google by Randy Rouhoff
Was looking for the "perfect" vehicle and I found it in an online search. The sales team made my online purchase a breeze, even had FREE delivery. With just a click of a button I am now driving my perfect truck.
Posted on Google by Brad Devig
Excellent service! I came in for an oil change and they found an object stuck in a tire. They noticed that there was a bad air leak and I purchased a new tire. I could have had a tire failure while I was driving alone in the country. I’m not happy about buying a new tire but it could have been far worse. Sam did a great job coordinating this.
Posted on Google by Jean Weland
I have always had a good experience at GMC of Rochester, from purchasing my vehicle to getting it serviced. Sue is wonderful, she is willing to find an answer if she doesn't know it already know it. The staff are all so friendly and helpful.
Posted on Google by Diana Karlstad
I suffered a blowout far from home and felt stranded… GMC roadside assistance came to the rescue and I was able to make it to the GMC dealership in Rochester Minnesota. Sam in the service department was very helpful and was able to special order a tire for me. In no time I was back on the road and headed for home. Sam and his team really came through for me and I couldn’t thank them enough
Posted on Google by Mitchell Tepsa
I had an excellent experience with John while purchasing my new vehicle. He immediately contacted me the next day after showing interest online the previous night. He sent videos and information about the car in a timely manner. He worked with us quickly and efficiently. I would highly recommend him for your vehicle purchase!
Posted on Google by Lindsey Hammes
Joe and everyone at GMC of Rochester worked very hard to help us with our car repairs. They were very honest and informative. They included us in every step. They were amazing to work with and got us a loaner vehicle while our car was being serviced. We look forward to working with them on all our future service needs for our vehicles.
Posted on Google by Erica Holland
Al was very supportive of our situation. He made the process go smoothly, he was very patient. He did his homework in having a car for us to see. He was knowledgeable of what car we were interested in. He was very organized and the process was completed in one day.
Posted on Google by Eugene Mullenbach
Excellent service. I was passing thru town and needed an oil change. I was so please with their service. They noticed a few things, but stated that my regular dealership could address it. This dealership is in it for the safety and not the money. I am so impressed with Sue and my tech- Benjamin.
Posted on Google by Beth Hatfield
Keith was a pleasure to work with.
Posted on Google by Arthur H
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