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Real friendly ,helpful,and not overwhelming.Just came in trying to figure out what truck might be right for me in the GMC line of trucks being I've been a Ford guy most of my life.With the interest rates being what they are,they stiil made me an affordable deal that I was able to take advantage of.Awesome rebates and incentives were uncovered,and the deal was made.I highly recommend,Brandon and his dealership!
Posted on Google by MNCUZ
Thank you Jon . We are loving our Acadia . Taking our time learning all the festures
Posted on Google by Cynthia Dohrmann
Fantastic service from check in to check out!
Posted on Google by Dave Schrandt
As an apprehensive car shopper, GMC of Rochester provided us with the best experience!! Our salesman Branden was amazing, helpful, not pushy, calm, and great to work with. Next came the finance team, I think I laughed most of the hours I was there vesus being scared to sign the dotted line! An amazing team all around, and HIGHLY recommend them for your future vehicle purchases!!! Thank you to the Rochester GMC team!!
Posted on Google by Kammi Englund
Benjamin was very helpful, very knowledgeable, very professional. Went above and beyond my service. I have been to this dealership numerous times and I have always had good service and if not, they have always did their best to make it right and that is why I keep returning.
Posted on Google by Terris Schmitz
Jon went above and beyond to help me find the right car for my needs around the clock :) great salesman!! Definitely check this place out for your next purchase!
Posted on Google by Ameri Garcia
Great salesman
Posted on Google by Jon zych
Very good service, friendly staff, and very clean dealership
Posted on Google by melanie zych
They are great at keeping you updated on their progress on the vehicle. Staff reaches out promptly and are friendly and not high pressure Thanks
Posted on Google by John Gust
They always do a very thorough job! Great customer service, helpful and A++ thorough out.
Posted on Google by Sangeeta Sethi
Great experience. Easy to work with
Posted on Google by Todd Klees
Service was fast and friendly, very good!!!
Posted on Google by Ole Barboza
Ian B. was amazing! He was extremely helpful and patient. We had a great experience. I would highly recommend Ian!
Posted on Google by Jason Klusmann
Great service!!
Posted on Google by francis whalen
As usual, my experience with GMC of Rochester was great! Service was timely, and waiting for the vehicle was pleasant.
Posted on Google by Carolyn Baker Meyer
Great service. They go above and beyond
Posted on Google by Terry Schroeder
What a wonderful experience buying my Yukon. Jon took the time to explain everything step by step and make the process smooth. I would highly recommend Jon and the team at GMC
Posted on Google by Kim Kiefer
I had a great experience with Sue and Ben. They were friendly , knowledgeable and kept me informed throughout the whole appointment. I highly recommend them.
Posted on Google by Kayla Zwarych
I recently had my vehicle serviced at GMC of Rochester. The staff were very attentive throughout the process. They were also able to accommodate a last minute tire inspection/ repair. I would recommend their service department, and body shop, for their great service.
Posted on Google by David Birka
Jon was amazing! The whole team was wonderful! I'm so happy with my new car. It was a real pleasure to work with the whole team. Thank you so much.
Posted on Google by Candis Hitchcock
The deal started over the phone the night before with Jon to get things in motion and the day of purchase was smooth and effortless. The sale wasn’t pushy and was informative when I had questions. Thank you!!
Posted on Google by Todd Fisher
Sue checked me in and was very kind. I went in to get a bracket installed and was able to also have vehicle checked for no extra charge. Easy and efficient process.
Posted on Google by Daniel Cotton
Shemar was respectful, patient and knowledgeable. He explained everything very well. I highly recommend him and the shop.
Posted on Google by K. M. Nord
SERVICE DEPARTMENT REVIEW: I worked with Ben Markowski to resolve a issue regarding my vehicle's software, and am not the most car savvy customer. However, Ben understood my concern and resolved my issue promptly. He is very easy to work with, and I look forward to working with the Service Department again at GMC of Rochester!
Posted on Google by Alyssa SkarHorst
Rob sold me the best car at the very best price. I'm still trying to figure out all of its capabilities, but Rob did a really helpful thing by splitting our test drive where he drove first, showing me how to use the car, followed by parking at a nearby gas station and swapping seats so I could more comfortably try out the car. THANKS ROB, YOU GOT A CUSTOMER FOR LIFE. SERVICE REVIEW: October 10th, 2025: Ben Markowski is so great to work with! I had some software concerns with my vehicle, and am not super car savvy. Luckily, Ben understood my concerns easily and went above and beyond to resolve it. He kept me informed throughout the process, and was incredibly kind and understanding. I look forward to working with Ben and the Service Department again!
Posted on Google by Alyssa “Lys” SkarHorst
Remi and the team at GMC did an amazing job from start to finish
Posted on Google by Sal Carranza
Benjamin did a great job. Always a pleasant experience working with him.
Posted on Google by Mark Ponto
Good service
Posted on Google by Patty Morland
GMC provided excellent and prompt service. Sue in the service department is great-friendly, helpful, and professional.
Posted on Google by Sandra Lisko
Everyone at GMC of Rochester was amazing. From Ian to Scott they had us out with our new vehicle in less than 2 hours. They gave us a fair deal on our trade in and we got a great deal on our new vehicle. I would definitely go back and I would definitely recommend GMC of Rochester. Thank you all for everything.
Posted on Google by Billy Hacker
GMC always has great aervice and the team is great
Posted on Google by Joseph Ryan
Very friendly and high quality work. Very happy with the job! Dong
Posted on Google by Dong Chen
They are totally upfront with all possible costs before the service. Sue called me with all updates to be sure I wanted to proceed with the repairs. Ala in all they are great to work with.
Posted on Google by Michael Quinn
Great dealer to deal with. Very attentive to my questions and needs. David and Merlyn went out of their way to take care of us. Highly recommend them.
Posted on Google by Dan Peed
The service and salesman was fantastic! Thank you Al Boysen for making the experience of buying a new vehicle from you enjoyable and easy. You worked hard to locate the car I was looking for. Thank you!
Posted on Google by Barbara Ryan
They did a good job getting my vehicles on the road. It’s always nice when they’re working on it, upgrade me how they’re doing. Nice to know if they got the parts
Posted on Google by Russell Miller
Sue was excellent. Very professional. Oil change and Tire Rotation completed in the timeframe promised. Highly recommend!
Posted on Google by David Miller
9:15 apt Oil change/tire rotation and 2 TMS out. This took all day but did get the vehicle back before 4 pm. Excellent communication by Benjamin.
Posted on Google by V Mathis
I just want to take a moment to recognize the outstanding service I received from Sue on the GMC staff.
Posted on Google by Danny Smith
Nice people from sales to finance
Posted on Google by Chris Estrem
I was stranded at a medical clinic waiting for my son to give me a jump to start my car. I called Shamar at GMC and asked if it was safe to drive once the car was started as there were multiple things flashing. He told me not to worry and to drive to the dealership without a problem. He took care of me when I got to the dealership. It wasn’t long and I was back on the rode. Thanks to Shamar for calming my fears.
Posted on Google by Carol
They took very good care of us, kept us informed and did the work as quickly as possible.
Posted on Google by Cindy Sletten
Very happy with the service from sales representative Branden and the broader GMC team. They focus on understanding your needs first, not necessarily trying to sell you anything in particular. They are very transparent, honest, and show they care. This immediately showed me they are a party who you can trust. They want you to have a great experience and ultimately make the right decision with regards to purchasing a car. Also the service and follow-up after the initial agreement was great and they were able to deliver the car faster than expected. Very happy with my purchase and entire process; kudos to Branden and the GMC team for making that happen!
Posted on Google by Douwe van den Brink
Branden was easy to work with and had direct answers for all our questions.
Posted on Google by James Brunkhorst
Responsive. Great service. Took care of all issues with one visit.
Posted on Google by J. J. S
I contacted the dealership about a used Ford they had just listed on the site. Ian Bergstrom was the salesman that was taking care of me. The truck was listed with a "coming soon" status and was still going through their inspection and maintenance routine, but Ian was able to give me all of the information I asked for very quickly. I didn't have to wait long for him to set me up with a time to check out the vehicle and go for a test drive, and I assume he put a priority status on the maintenance to make it available. After the test drive, I let him know that I hadn't been searching long and that the truck wasn't exactly what I was looking for. Ian was persistent, but in a no-pressure way that I hadn't experienced at a dealership before. After letting him know that I wasn't yet comfortable calling off the search just yet, I was informed that management approved the Penz lifetime powertrain warranty for me: something that this truck didn't meet the typical brand, mileage, or age requirements for. After thinking it over, I let him know that I still wanted to keep searching for a truck that checked all of my boxes. Ian asked for a list of things I wanted that were not met by this vehicle, and I was honest with him. I let him know what I wanted (within reason), and even an overall price that I was comfortable with. The next morning, he told me management approved those items which included an altered price. I purchased the truck and have been driving it for over three months now. I'm still happy with it, but more than that have been happy with the level of effort and support received from Penz. Not only was Ian great to work with, but the sales manager, admins, and financial employees have been great, too. This is the first time I've purchased from a dealership that I didn't feel pushed around or taken advantage of during and after the process. I went in very reserved, wary, and ready to leave as soon as I felt like somebody was trying to pull one over on me. It didn't take long to realize that was unnecessary. I'd again like to say how pleased I was, and remain, with the treatment I received and the conduct of the employees at the GMC location in Rochester. I do feel like they went above and beyond to make sure I left the lot happy with the transaction.
Posted on Google by Jake
Did great finding me the exact car I was looking for!
Posted on Google by Abigail Keenan
Al was a pleasure to work with. Will definitely look for him in the future. Glad to see Shaun back in service dept. He is top notch and easy to work with. Finance department was also friendly and professional.
Posted on Google by Randy Helling
Great service to help my wife find the right model and features that she was looking for in a new vehicle!
Posted on Google by Bill Taylor
The experience of buying a vehicle with GMC of Rochester was perfect from start to finish--- from bringing the vehicle to our home for a test drive to no hassle trade-in & Labor Day Bonus allowance- Branden was the BEST to work with!! His kindness & communication with us was just like talking with an old friend We would definitely recommend this dealership to anyone! They go above and beyond for their customers! Thank-you!
Posted on Google by Shanda Erickson
I told Rochester GMC what I wanted the found me the truck, gave me honest pricing and got me out the door I highly recommend Marty.
Posted on Google by BULLDOG CONTRACTING
Brought the vehicle in to replace the spare. Repaired the tire and back on the road. 3 hours done with no hassle. Great service!
Posted on Google by Maryanne Edens
they have always been good to me.
Posted on Google by Mark Walter
Great service and friendly
Posted on Google by Rafael Cruz
My recent service visit went well. The only thing there was a little confusion on was my recall on the 6.2 L engine that they told me they were going to scope and decide if it needed to be replaced.When I got it back they said it wasn’t due for that yet because GM had not requested that vehicle to be done, even though the MyGmc app shows it was. I also thought when you brought your vehicle in for service, they would run it through their car wash, selling point when you buy there, but wash always seems to be broke down.
Posted on Google by Nathan Radel
Ben was very kind and helpful. He gave me a phone number in case I had any questions while service was being done to my vehicle. He also walked me to my vehicle to make sure everything was right once the service was completed.
Posted on Google by Jill Davis
We had an excellent experience with Tori at GMC after we hit a deer and needed body work on our almost new car. Tori met with the adjustor, set everything up, and communicated with us regularly.The work was excellent--like the new car that it is. This was a positive experience.
Posted on Google by Melissa Luedtke
Timely, accurate, and clearly communication. I will be back and highly recommend them for GMC service
Posted on Google by Rob Kinney
Great experience, made buying my new truck a breeze. Much appreciate the great service!
Posted on Google by Mike Boysen
Great service as usual, when I bought in my Buick Encore for 75,000 mile routine service. Sue was great and went over all the recommended service components and what are not needed.
Posted on Google by Joseph Yao
Great people, great service.
Posted on Google by Scott Corbin
Rob from GMC of Rochester was great, he helped me locate the right vehicle and was flexible around my schedule.
Posted on Google by Chad Buffington
Great people to deal with! Helped us out of a jam when out truck broke down hauling our 5th wheel. Highly recommend!
Posted on Google by RONALD RANDAZZO
Benjamin in service did a great job start to finish when I brought my pickup in for maintenance and repairs.
Posted on Google by J & Js Service
I want to express my sincere gratitude to Branden and the entire GMC team in Rochester for their outstanding professionalism and exceptional customer service. From the very first visit, it was clear that this dealership is run by true professionals. Branden is the definition of an ideal salesperson: attentive, knowledgeable, honest, and extremely patient. He answered all my questions in detail, provided clear information about the vehicle, and helped me choose the perfect configuration with the best possible deal. The entire process was stress-free, transparent, and pressure-free – Branden truly cares about his customers and their needs. I also want to highlight the teamwork and excellent service provided by the whole staff – from finance specialists to the service department. Everyone was polite, friendly, and genuinely committed to making my buying experience smooth and enjoyable. It’s clear that customer satisfaction is a top priority here. I highly recommend this dealership to anyone looking for honest deals, top-notch service, and a personalized approach. Branden and his team are true professionals you can trust. I will definitely return here for my next purchase!
Posted on Google by Nazariy Pikhlyk
Everyone was very friendly and were very helpful with getting me the vehicle I wanted in a timely manner!
Posted on Google by Lilli Shea
I am grateful for the service provided by Shemar and the service techs at GMC of Rochester. I will be back!
Posted on Google by Bill Dahlstrom
The service department is very nice and helpful. The two times we have used them, Sue has done an amazing job in working with us. We will definitely continue using them!
Posted on Google by Benjamin Irons
We were looking for a car for my son and found one we wanted to see at GMC of Rochester. Worked with Rob and Skyler who were both fantastic. I was honest about looking at other cars while in town, they were both super and let us take our time to view everything we came to see. When we decided to move forward to a purchase they provided a fair trade in value on our car. They provided a fair price on the car we were buying and we added an extended warranty. They fully explained their warranty and guarantee which gave us peace of mind knowing we had 7 days or 700 miles to return policy. They also provided a lifetime power train warranty with two free oil changes/tire rotations if we choose to use them. I hate buying cars and this process was smooth and seamless because of Rob and Skyler. I highly recommend GMC of Rochester if you are looking for a new or used car.
Posted on Google by Brenda Miller
Kept me up to date on the process, friendly ! Video while doing the inspection is cool to watch
Posted on Google by Jodi Attig
Had a great experience with my new purchase! Marty was great! Highly recommend
Posted on Google by Maxwell Anderson
Tom in parts answered all my questions and was a great help. 5 stars!
Posted on Google by Isabel Sanchez
Penz Automotive Group was easy to deal with. Great price with excellent service. Marty was a no pressure sales associate. He answered all of our questions and made sure we bought the vehicle that suited us best.
Posted on Google by Brian Briggs
Great Experience today at GMC Rochester again! They have always explained what needs to be done and got the job done well and for the price they quoted me. Great job all! Many thanks!
Posted on Google by Sheila Rainey
They were friendly and I was in and out without any issues. I had the pleasure of working with Rob and he definitely made car buying a breeze. Thanks to the whole team finding the perfect car my family. Would definitely purchase a few more cars from yall!
Posted on Google by Chris Chan
Jon and Meg were great! Great all around sales experience. Love my new to me GMC Denali
Posted on Google by Mark Nagel
Friendly , courteous staff. Listen to my concerns with vehicle. Took before pics.
Posted on Google by Randy Dankers
Very professional thank you for well done service and solutions.Understanding the need of your clients. Appreciate your follow up and making a hardship an easy task
Posted on Google by Nasser Fawaz
Excellent and fast service.
Posted on Google by Ronald Cameron
Prompt friendly service.
Posted on Google by Barb
Excellent sales man and staff.I would highly recommend this dealership to anyone. Really impressed with their service no pressures and great customer service.
Posted on Google by Jim Barrett
Worked with Sue to schedule and have worked performed on a Saturday. Work was completed, vehicle was ready and the interior was clean as they always use seat and floor coverings. Too bad other dealerships do not! Thanks Sue, it was a pleasure as always.
Posted on Google by Rob Quinn
Great customer service. Shuttle service available on Saturday also. Nice waiting area.
Posted on Google by Mary Richards
Fast and great service
Posted on Google by Travis
Benjamin was amazing!!! I'm from out of town and he got me back on the road in no time!
Posted on Google by Shauna Kjos
Turk was great and the whole team helpful.
Posted on Google by scott crossfield
Super friendly and no nonsense sales experience. Ian did a great job of explaining our options and answering any questions we had!
Posted on Google by Christy Bateman
Very friendly & welcoming. They did all of the maintenance checks besides oil change & tire rotation . GREATEST coffee machine plus snacks.
Posted on Google by Jeanne Pahl
Great Service
Posted on Google by Chad Ruby
Sue is always wonderful to work with. Got my vehicle in on the scheduled time and out on time too. She is a gem. Website to schedule wasn't working so called got appt and they since have fixed it.
Posted on Google by Barb Kruger
Professional service Efficient and friendly staff Done right
Posted on Google by Robert Burke
Got updates during the whole process. Smooth transaction! Thank you!
Posted on Google by Maggie Fossum
Everyone at GMC of Rochester has been a pleasure to work with. Lilly was very accommodating to schedule me for an oil change and spare key FOB on short notice. The mechanics are very professional, knowledgeable, and kept me updated on the status of my vehicle. I highly recommend bringing your vehicle here. I have had terrible experiences with other dealerships and it’s refreshing to see what a well run dealership looks like. Keep up the great work!
Posted on Google by Jeff Schoonover
Ben and the team were great. They took care of everything quickly and were great to work with. Very responsive communication and the shuttle service were much appreciated!
Posted on Google by Will Humphrey
Great and fast service!
Posted on Google by Matt and Jennifer Simon
Great people to work with
Posted on Google by Levi Hershberger
I drove 2 1/2 hours to test drive and potentially purchase a truck that I had found online two days prior. The sales man Ian was quick to respond at night when I didn’t expect anyone to be reaching back out to me. The next day he stayed in contact with me and got all the information and even additional pictures I asked for before making a long trip to check out a truck. The day of there was a hiccup with the truck, but the team stayed in contact with me and did all they could to make sure I was well taken care of. I talked to about 3-4 people pertaining to the issue that arose that morning, which to me meant that everyone was thoroughly involved and wanted to make sure that I was satisfied with my purchase. After speaking with the VP, sales manager, and my salesman, it was clear I would be happy with my purchase. They are great to work with and would highly recommend to anyone I know if they are in the market for a new and used vehicle. And their inventory is very appealing all around.
Posted on Google by Ray Pooler
Sue was great from check in to check out! Service with a smile is contagious and had me leaving with a smile… :)
Posted on Google by Fritz Banfield
Appreciate all of the team members at GMC of Rochester. They were more than accommodating, worked with us to get what we were looking for, and truly went above and beyond to earn our business. We will definitely purchase from again.
Posted on Google by Todd Hornberg
Fantastic and very friendly service! Ryan went above and beyond to help us get settled with the car we had our eye on and the whole team came together to make it happen!
Posted on Google by Colleen Marchiniak
Excellent customer service!
Posted on Google by Jillian DeAngelis
My wife and I came in with our toddler boys on Memorial Day to buy a van. We were there for only a few hours and our experience was great while buying the van. Our salesman was Brandon McGee and he was fantastic to work with. Our van wasn’t fully detailed yet but while we were waiting for the financing to go through we noticed he was out thoroughly cleaning the van and it looked great! After leaving with the van the check engine light came on two days later and we also noticed the rear AC didn’t work. This dealership offers a 7 day warranty and they stood behind it. We got quoted $4000 to fix our $8500 van and this dealership did not hesitate to fix the issues at no cost to us. This was very impressive that they stand behind their word and we couldn’t be happier going through this dealership! Our only “complaint” is we never received call backs when leaving voicemails for the service team.
Posted on Google by Jimmy Elit
Experience was great! Staff was amazing and polite. Recommend talking to Preston! He’ll go above and beyond to take care of you
Posted on Google by David Trevino
Great out of state experience. Super helpful along the way!! Highly recommended!!!
Posted on Google by Jeremy Main
Everyone was friendly and had a smile on their face. My salesman was straight up and very knowledgeable. He found the exact truck I wanted. I could not be happier.
Posted on Google by John B
All were very nice and helpful and Kadison was an excellent young man to work with
Posted on Google by Kim Wester
The car repair down the street couldn't get me in earliest by afternoon. We were packed and ready to head home 3 hours away. Since I drive a Denali, I saw the GMC dealership and thought by chance they definitely would know how to help me. I was correct! The gentleman went above and beyond by changing a fuse and not charging me. He ran many diagnostic tests and made sure we were going to be safe on our travels. THANK YOU, THANK YOU, THANK YOU!!!! ( Those "service trailer brakes" alarms are unforgiving.)
Posted on Google by Julia
Very good experience! Dan was very professional!
Posted on Google by Arnold Arnold
Great experience. Love the truck. Thank you to Jesse, Brandon, Clint and Todd. Waiting on a call about rust inhibitor and skipchip
Posted on Google by David Adams
Best car shopping experience I’ve ever had. Such a great team! Very authentic and knowledgeable! Jon, Scott, Austin, Brandon…and everyone one else involved. Will definitely be sharing my experience with many others. Great customer service - top notch.Thanks again so much for all your kindness, and help!
Posted on Google by Clara Martha
Ian and Austin were spectacular
Posted on Google by Cory Porisch
We have always enjoyed getting our GMCs and our service done here. Our sales representative, John was the greatest. He is so knowledgeable guiding us thru our new Acadia Denali Ultimate. He is kind, thorough, and bonus is a fun personality. Even though we have done business there before he still reviewed everything we can expect from service department to our vehicle add ons. Huge appreciative thank you to John for all his guidance.
Posted on Google by LAVONNE BYRNES
I cannot say enough good things about the service department at GMC in Rochester. My vehicle suffered catastrophic engine failure while I was in Rochester attempting to get to the Mayo Clinic. I live over 3.5 hours away and had only recently purchased the vehicle, so I was extremely stressed and overwhelmed by the situation. What I expected to be a simple repair quickly turned into a nearly 9-week ordeal involving my warranty company and the remanufactured engine company they selected. None of those delays were the fault of the dealership. Throughout the entire process, the service department maintained excellent communication, answered my questions, and treated me with patience and kindness every time I called for updates. They went above and beyond advocating on my behalf and navigating the endless headaches created by the warranty and reman companies. What impressed me most was their honesty and attention to detail. After the replacement engine was installed, they discovered timing issues with the remanufactured engine. Instead of taking shortcuts or sending me down the road in a vehicle that wasn't right, they addressed the problem and made sure everything was repaired correctly. That level of integrity is hard to find. I've dealt with a lot of service departments over the years, and I can honestly say I have never felt more comfortable or confident in a team handling my vehicle repairs. They consistently put my mind at ease during an incredibly stressful situation and made sure I would be getting back a safe and reliable vehicle. Even though I live over three and a half hours away, the next time I'm in the market for a vehicle, I will absolutely consider making the trip to purchase from them. Their professionalism, honesty, and commitment to doing things the right way have earned my trust and my business. Thank you to everyone involved (especially Jason) for going above and beyond. It did not go unnoticed.
Posted on Google by Madalin Akers
I had an excellent experience!! They are great to work with and very professional. The sales team is awsome!!!
Posted on Google by Nathan Fox
I recently purchased a truck from Lindasy and Kadison, and the entire experience exceeded my expectations. They made the buying process smooth and stress-free. Never felt pressured into anything. What truly stood out was Lindsay's commitment after the sale. When I encountered a minor issue with the truck, she immediately stepped in to make things right. She was not going to let me leave unhappy. This was the kind of dealership experience that builds trust and loyalty. They've earned a customer for life. Thank you both!
Posted on Google by Jared Sammon
Ian gave us our trust back in the car buying process. Courteous, professional, knew the vehicle he was selling, transparent. Everyone we had contact with throughout the process provided the same level of customer service.
Posted on Google by Ryan Taylor
All the staff did a GREAT JOB My first time buying a car and they made it so easy. Answering all my questions and even some I didn’t ask Branden was Great I will definitely be back for a Buick next time.
Posted on Google by Talana
Good group to work with, had a good experience, sales and finance were very easy to work with!
Posted on Google by Andy Groh
Everyone was very helpful and made my leasing experience an easy. Thanks !
Posted on Google by Paul DeGonda
Jon was wonderful! Highly recommend
Posted on Google by Matthew Miller
Great people, not pushy. Fast service. Nice area to enjoy a beverage as your vehicle is fixed.
Posted on Google by Paul Helmoski
Very friendly and helpful getting me into a new car
Posted on Google by Eric leiting
Great service. Took slightly longer than expected, but was given a small discount since I had to wait. Very well taken care of.
Posted on Google by Chris Robson
Best experience on buying a vehicle!
Posted on Google by Jason Dick
Another top notch service experience from GMC of Rochester. They have become the only dealer I trust to service my vehicle.
Posted on Google by Holly Meyers
Ty DeWitz, is the sales professional that we worked with. He greets you with a warm smile and has a pleasant personality. He likes the vehicles that he sells and provides information that you want and any questions you have. There is no feeling of being pressured at any time. These features create an enjoyable experience when shopping for a vehicle.
Posted on Google by Lamonte and Julie Gray
Malik was wonderful in helping me find my new truck and the hospitality while waiting to sign papers. The financing side took much longer than I would’ve expected (over 5 hours of sitting in a chair waiting)
Posted on Google by Alex Holets
The dealer was very patient with me in my purchasing experience
Posted on Google by Sue Rubow
Jon was great to work with throughout my vehicle purchase, especially after my previous vehicle was unexpectedly totaled. The process took some time while waiting on the bank and insurance, but he stayed on top of everything and kept me updated along the way. He made what could have been a very stressful experience feel smooth and manageable. By the time I came in to sign, everything was prepared and ready to go, which made a big difference. I really appreciated his communication, patience, and professionalism. Highly recommend working with him!
Posted on Google by Elizabeth Kinneberg
Malik did a great job getting me my new GMC Canyon AT4x. If you need someone who pays attention to their customers go see Malik. I have shopped at many dealerships over the years and this one is top notch. Todd thanks for hiring awesome people and allowing me to meet Nico. I will be back and I am already spreading the word.
Posted on Google by Bobbi Moore
Our check engine light started blinking before we could get our friend to his Mayo appointment (Danger Will Robinson!), but we couldn't stop and make it to his appointment on time. As soon as the GMC office opened I called and started making arrangements for service. They recommended Rochester Towing (it did take awhile. They were busy!) but the driver was very nice and gave me a ride to the dealership. Everyone there on Jason's crew was super nice! Recognized I was stressed about the situation and went out of their way to be accommodating, thoughtful and kind. Their shuttle service (Thank you, Ken!) picked up my husband and friend at Mayo after his afternoon appointment and brought them to the service area. They were able to diagnose and fix our vehicle and get us on the road home! On a busy Friday! I would highly recommend their professionalism and expertise. Our thanks to you all!!
Posted on Google by Carla Alexander
Awesome buying experience. Transaction was very smooth from start to finish.
Posted on Google by Ryan Quanrud
Timely quality service.
Posted on Google by Teddy Bauer
Ben had great communication and was very thorough in explaining everything. Ben made sure that I was happy with what I wanted. It was a great experience.
Posted on Google by Cheri Berge
My brand new 1997 Sierra is something of a celebrity, and they treat it right.
Posted on Google by Connie Perry
Great experience with our purchase!! Super friendly and would consider buying from them again.
Posted on Google by Kyra Erovick
I take my terrain to GMC every 6months for the past 2 1/2 years. Never had a problem with them. Everyone there has been friendly and knowledgeable. I will continue going every 6 months for maintenance. Excellent service.
Posted on Google by Norma Johnson
I have dealt with Ben, in service, a couple of different times and both times he has been very respectful, always able to answer my questions and keeps me informed on the process of what is being done with my car. Ben and GMC have always been very helpful and responsible for things that need to be taken care of.
Posted on Google by Heather Hebl
Very professional and helpful!! All around good salesman
Posted on Google by Nancy otto
We had an excellent experience with Ian! He was honest, knowledgeable and humble. He answered all questions with integrity. There was never a sense of urgency to "sign" and no "pushy" sales pitch. They gave us a fair dollar amount for our trade as well! I would 100% recommend this GMC of Rochester and particularly Ian. We bought a used vehicle and am over the moon happy with the entire experience!
Posted on Google by Cathy Elsbernd
I arrived with car problems and left with a new car, thanks to Jon's knowledge and confidence in the process, which gave me the assurance I needed to make a purchase that would keep my children safe and my job secure! Thank you! (:
Posted on Google by Danielle Fenske
Great experience helped me get the car for me
Posted on Google by Palo Jay
Unbelievable service and an amazing car buying experience
Posted on Google by Zachary Homontowski
Very friendly very helpful with the whole process was my first time buying a car through a dealership they made the process easy and explained any questions I had Branden was my main point of contact and he was super friendly and helpful
Posted on Google by kenneth mees
Jason was great to work with in the Service Department! He finished up the car's multipoint inspection and safety recall in 1/2 of the expected time. Hope to work with him again soon.
Posted on Google by Chony Bob
Ian did a great job. Everyone was relaxed and fun to work with!
Posted on Google by colton wilbur
Great customer service and our salesman Jon was also great to work with. I highly recommend them!
Posted on Google by Grant Briggs
A pleasant experience and left with the vehicle desired.
Posted on Google by Jon Friends
Ben did a great job keeping us informed on our Denali. Service was great!
Posted on Google by Kim Krause
Service is always good. Sue is awesome. Always friendly and effecient. She took the time to double check a couple of things and everything was completed ahead of schedule.
Posted on Google by Al Boysen
Ive taken my vehicle to them 3 times now. They have always been friendly, informative and not pushy ! I like that they send me a review of the evaluation and explanations so I can make informed decisions on doing the right thing for my vehicle. They are also very efficient and quick in getting things done ! I highly recommend them !
Posted on Google by Maegan Komp
My service manager Sue was excellent as always. Best service and friendly staff! The courtesy driver rocked as well! And a new sale with Jon Whalen who did an excellent job with the whole sales process. Thank you, Jon
Posted on Google by Joel Starks
Drove 1 1/2 hours + to work with this dealership. Austin assured me it would be worth the trip and it was! Having purchased many cars over my time, this dealership is at the top of the list...Very impressed with everyone I encountered from on-line personnel to used car appraisal, Kevin in Finance and of course Austin in Sales..Will definitely be looking to Austin and Penz Auto Group in the future!
Posted on Google by Gary Sova
Great Experience! Test drove 3 different cars, and Gavin made sure I found the right one for me!
Posted on Google by Ava Johnson
Yesterday 1/23/26- I was helped by Louie Dion! It was crazy and awesome at the same time that although Louie helped me, Another gentleman had stood next to him, his coworker (Ben) and supported him with sharing information on some questions that I had! Just a wonderful experience altogether. Yes, it is a great down home auto shop! ⭐️⭐️⭐️⭐️⭐️ Nobody was competing. They all shared the joy of working together. I recently visited this auto shop for a diagnostic after purchasing a car from another dealer, and I was thoroughly impressed. The level of compassion, respect, and dignity I received was remarkable—something you don’t often find in auto dealerships. I felt like a valued customer from the moment I walked in. Their service was exceptional; despite being busy, they handled my needs promptly and efficiently. It was such a luxury to learn about my car's issues while also being assured that everything was taken care of. They also accommodate your schedule, which makes it incredibly easy for those who work or go to school. The staff were friendly, always smiling and greeting customers warmly. I genuinely enjoyed my time there and look forward to continuing my business with this location. Thank you for the Wonderful experience! NB ✨
Posted on Google by NB Divine
Had great experience with these guys! Thanks for all your help!
Posted on Google by Austin Proell
It was good
Posted on Google by Michael Tucker
Loved working with Sue
Posted on Google by robert burke
On 01-10-26 I took our Yukon 2015 to check a new noise I heard the night before; I was told it was not recommended to keep driving the vehicle ! In a matter of 3 hours we were able to get a new Yukon Elevation 2026. I have to thanks the Certified Service Advisor Louie Don for his help to quickly diagnose the problem; Many thanks to the Certified Sales Professional Ian Bergstrom for all his advise and help to choose the new car we wanted; we are very grateful to the Finance Manager for all his effort for us to get the new Yukon after just 3 hours, and finally thanks to the staff of the Shuttle Service for their help to take me back and forth from the dealership to our home and back to the dealership. Thanks to GMC for having such as great group of people working together !
Posted on Google by Jorge Arteaga
I was nervous at first, buying a nicer truck when everything seems to be more expensive. They listened, worked with me, looked at several options for financing, and never pressured me throughout the entire process. I included some preventative services with the truck I purchased and the service dept was kind, quick, thorough, and accommodating! Plus, my truck looked amazing inside and out even after dropping it off with ice and salt on it. I love my truck, and though it's the most expensive vehicle I've ever purchased, the entire positive experience made it easier to quickly transition just really enjoying the new-to-me vehicle. Thanks! I'll be back.
Posted on Google by Branden Strong
Liked working with Brandon knowledgeable friendly easy going
Posted on Google by Mark Kenitz
I had a pleasant experience with GMC. Louis was very helpful and patient with explaining everything being done on the car to me. He made sure to update me throughly and further explained ways to prevent my car issues from getting worse! He was very nice and would love to work with him again.
Posted on Google by Allyssa Sarrasin
Excellent service today. Unfortunately this has not always been the case. Top notch customer service. The lady that checked me couldn’t have been more friendly. Thanks so much to her and my advisor! You both deserve a big thank you! THANK YOU!
Posted on Google by Jeff Harwwod
We had a great experience with GMC of Rochester. We had damage to our truck from hitting a deer and Freddie, Mike H and crew did a great job fixing it. You cannot tell it was ever damaged!
Posted on Google by Brenda Tomlinson
Sue did a wonderful job with getting my truck in and serviced when I needed it done. She kept me posted on the progress and she will be seeing me in the future for all my services needs. She is exactly what I want for a service person. Great job.
Posted on Google by Dick Winchell
Great Communication, great follow-up to questions asked and finding the answers if unknown. To have a dealership like this tend to your every need and listen to you is something I haven't experienced in a long time and that is thanks to Ben Markowski. We have had vehicles from Honda, Chevrolet, & Subaru and it's never been this great of service, but when we bought our truck from Penz Chevrolet we have never been happier. Keep doing this type of Guest/Customer Service! Amazing dealership!
Posted on Google by Mychal Johnson
This service was much improved from my past experiences here. Took my truck in for repair which they fixed try and showed concern for the issue and getting it right. Keep up the good work.
Posted on Google by J C
Staff was very friendly and helpful!
Posted on Google by Emily Riedel
Great service and very nice and helpful service
Posted on Google by Robin Whipple
Great to work with!
Posted on Google by Shyanne Harn
Very pleasant
Posted on Google by Dennis Farrell
We had a great experience working with sales consultant, Patrick Buttshaw who helped us to purchase Buick Envision on December 28, 2018. Patrick is courteous, personable, knowledgeable and professional. The business manager took time to explain everything in great detail. Thank you Cody!! The new car arrived promptly so we were able to get our new in a timely manner. The shuttle service was convenient and friendly. Thank you Kent!! Most of all thank you Patrick for your great service!!! Charles and Ruth Rochester, Minnesota
Posted on Google by Ruth Li
I had an amazing experience working with GMC of Rochester. It is my first car and they left no stone unturned in helping us!
Posted on Google by Kavya Gupta
We had problems with a brake module when we were in the Minneapolis/Rochester area. We stopped in and they checked it over immediately to determine if it was drivable. They determined it was not safe and that we should get it repaired. They ordered the parts and since it took a while to get them, we were given a rental car to take us back to Sioux Falls. A week later, when everything was repaired, a driver brought our vehicle back and picked up the rental car. Since we have owned the vehicle, 2025 Buick enclave, for only nine months it was all under warranty. They were very professional, and we appreciated their promptness very much.
Posted on Google by Delmyn Johnson
Brandon did a great job with my wife purchasing a used vehicle. Friendly, and treated her with respect, answered all her questions. A pleasent test drive helped seal the sale. Literally felt no pressure and the 7 day return policy really gave her peace of mind that she literally would not get "stuck" if she felt a mistake was made a few days after purchase. Well done staff!
Posted on Google by Rik Blak
The friendly atmosphere, Joe was really good to work with in handling my car needs!
Posted on Google by Crystal Gustafson
It was a pleasure working with Ty on the purchase of my new GMC Canyon.
Posted on Google by Ralph Winkels
Excellent staff and service - fit my daughter‘s car in when she was at the Mayo Clinic and ready to come home in a couple days. Luckily, just needed a battery, but they were great to work with.
Posted on Google by Debbie Power
Great experience. Entire team was friendly and helpful. Plus, they offered me donuts, I mean come on, who doesn't love donuts. Ask for Branden.
Posted on Google by mark willemsen
Colten and Team were absolutely amazing to work with. Their communication was on point, their willingness to work with us, and overall friendless was better than we’d ever expect. Colton was open and honest with us and went above and beyond to help make the experience smooth and satisfying.
Posted on Google by Katie West
Sue is the best to work I will tell everyone I know to talk to her for service on their car
Posted on Google by Mike Robertson
I totally love this dealership.
Posted on Google by Anna Sutter
Start to finish I had a great experience at GMC of Rochester. Ian was able to get me a great deal for my trade in, and an even better deal on my new Sierra.
Posted on Google by Cole Kruger
Sue was so welcoming and took very good care of me and my car! Thank you! Transportation to my appointment while my oil was being changed was above and beyond!!
Posted on Google by Roxanne Hellickson
The "Faces" of GMC of Rochester Service are clearly Hailey and Sue. These two gems really embody the concept of customer-first service and they do it with a GREAT attitude and charming demeanor. These to gems are clearly keepers! My other kudos go to Service manager Seathi. This gentleman is a professional in every way. Treating customers, managing processes, and overall just making things happen, this man gets it done in a respectful and informative manner. Through my experience, Hailey, Sue, and Seathi made sure to stay in touch with me and keep me informed about my vehicle. Great work all!
Posted on Google by Carl Andersen
I have my 2022 GMC HD 3500 at4 serviced here. Department and staff are great to work with, and they do a great job servicing my vehicle here. I would recommend this place for service to all my family and freinds.
Posted on Google by Randy Hinders
I bought a used 2012 Rav4 from GMC of Rochester. It was a great experience. I thought the price was fair, and they put new tires, brakes, battery, wipers, etc. Most impressive was the detailing they put into that car before I picked it up. It literally looked like a brand new car after it was detailed.
Posted on Google by David L
I worked with Jon Whalen to buy and also sell my GMC Sierra. Great value and customer service. Highly recommend!
Posted on Google by Nicholas Smith
Fantastic! Quick, efficient, friendly and fair. Great Service Department!
Posted on Google by WT KARROW
Service manager, Joe, was amazing. Highly recommend.
Posted on Google by Michael Jensen
Full of Very friendly and extremely helpful crew. Thank you for the great service..
Posted on Google by Ismail Can
Jon was amazing to work with! He went above and beyond to help me find the perfect car. Super friendly, hardworking, and truly made the whole process easy. Highly recommend!
Posted on Google by Kortney Pierce
Very Happy with the services at GMC of Rochester
Posted on Google by Kent M Hickey
This is a wonderful place to tecare my truck for everything like oil brakes tires suspension all of your cars need thank you for your service
Posted on Google by Pedro Sanchez
Timely service. Payment managed efficiently. Friendly staff. Complimentary shuttle service.
Posted on Google by Kathy Baruth
Great service and communication about status of the repairs.
Posted on Google by jim wacholz
Jon was great, attentive and focused on us, very helpful and knowledgeable on the products he is selling, we found Jon to be personal and friendly, we had a great experience with Jon and the entire staff at Penz GMC
Posted on Google by Tracy Saunders
Friendly staff, John was great to work with. Will definitely be back!
Posted on Google by Bryan Runkle
The staff at GMC Rochester were friendly and helpful. Fixed all that i asked in a timely manner. They even provide a shuttle service by friendly drivers!
Posted on Google by Nancy Sue Walvatne
Excellent service received at Rochester GMC—highly recommended!
Posted on Google by Tim Plummer
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